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Customer Support/FAQ

Have a question that needs answered. We would be happy to help. At Rūt CBD, we believe in total transparency. To ask us questions not answered here, just fill out the form to the right.

1 Rūt CBD Frequently Asked Questions
1.1 Where are Rūt CBD's CBD products sourced from?

All Rūt CBD products are sourced from organic industrial hemp grown in the USA. Rūt CBD's CBD oils, extracts and all CBD products are third party lab tested or potency and certified for purity and freshness.

1.2 Will CBD get me high?

When it comes to the process by which the CBD is isolated from the marijuana plant, the result also eliminates the euphoria often associated with its use by eliminating THC. Full Spectrum CBD will have THC in concentrations less than .3%.

1.3 How do you measure CBD potency?

The amount or concentration of CBD in each Rūt CBD product is referred to as its potency. Unlike efficacy, which measures the effect of the product on the user. At Rūt CBD's, like most CBD manufacturers, we measure our potencies in milligrams per serving. Ask your healthcare practitioner if you want help with dosing. Our signature product is Rūt CBD's CBD Oil, which is revered as one of the purest and most concentrated CBD forms available.

1.4 How is CBD oil priced?

At Rūt CBD, our mission is to make CBD products available to everyone to make this fantastic natural plant part of their daily wellness routine. We are committed to providing our customers the highest concentrated CBD products at prices that are affordable. We don’t substitute quality for cost and you will always find powerful concentrations of Rūt CBD products.

1.5 How do I take Rūt CBD's Hemp Extract/CBD tincture oils?

Rūt CBD oils can be taken directly or mixed in with foods, smoothies and beverages. For maximum efficacy, we recommend placing a few drops under the tongue and holding it in your mouth for a full minute before swallowing.

1.6 Are Rūt  CBD's products third party lab tested for quality?

Extensively tested for purity at its source of origin and again after processing, the raw organic hemp that make up Rūt CBD's hemp extract infused CBD oil products is where the QA process starts. Our philosophy is to provide just what is essential with products that are pure, natural and efficacious. We source all our products from Organic, Non GMO Hemp and never use fillers, preservatives, additives or artificial ingredients. We believe in leaving nothing to chance. We measure twice and test over and over again. Through every part of the manufacture and packaging of Rūt CBD's CBD products, extensive QA & QC tests are conducted. We test representative samples of raw hemp and finished product to ensure authenticity, concentration and purity.Rūt CBD's stringent quality control protocols include:

          • Thin Layer Chromatography Authenticity Identification
          • Potency Assay for Active Components
          • Microbiology Contamination (Bacteria, Yeast & Mold)
          • Heavy Metal Screening
          • Herbicide & Pesticide Residue Detection
          • Allergens Screening

When it comes to pure, potent, sustainable CBD products and raw ingredients,Rūt CBD is the gold standard. Additional tests used to authenticate the purity of products in the Rūt CBD's line include:

High Performance Liquid Chromatography (HPLC)

High Performance Liquid Chromatography tests are conducted to identify the purity and potency of our raw organic hemp. This test can also analyze ingredients in a mixture and measure components down to parts per million


Infrared Spectroscopy (FTIR)

By hitting a sample with a beam of infrared light, this test is able to validate the authenticity and purity of a sample of raw organic hemp used in the creation of Rút CBD’s hemp derived CBD oils.This test is also used to differentiate the potency between different batches of Hemp.


Inductively Coupled Plasma Spectrometry (ICP)

We use this test to ensure all our CBD oils have the highest possible concentrations of cannabinoids including CBC, CBCA, CBG, CBGA, CBD and CBDA. Using a high intensity flame and a ultra sensitive meter, this test can measure the amount of each constituent present in a sample down to parts per million.

1.7 How is the hemp used in your products grown?

At Rūt CBD, we ensure our products are the purest they can be by only sourcing our hemp from farms that use organic and sustainable farming methods. We make sure the hemp used as a raw material for our products is certified organic and free of any contaminants including chemical fertilizers, herbicides, and pesticides.

1.8 How is your CBD oil processed?

Our CBD oil is extracted using a solvent-free CO2 process. This process ensures that Rūt CBD's natural CBD products have only the purest extract free from contaminants and chemical solvent residues.